Shopper

Orders are processed by our headquarters within a few hours of receipt and entrusted to express couriers for rapid delivery. Transit times are always indicated in the shipping methods available at the time of purchase.

Italy
Express Shipping (from €6)
Sicily and Islands: 1-2 working days
Rest of Italy: 2-4 working days
Remote areas: 3-5 working days
Free shipping on orders over €79

Priority Shipping (from €12)
Delivery in 1-2 working days

Saturday delivery (€20)
Available for selected postal codes only
Order by 12:00 CET on Tuesday to receive your parcel on Saturday

In-Store Pickup (Free)
Available for 14 days

Europe
Express Shipping (from €14)
Delivery in 3-5 working days
Free shipping on orders over €130 (selected European countries only)

United Kingdom
Express Shipping (from €18)
2-4 working days (excluding customs inspection)

Swiss
Express Shipping (from €40)
2-4 working days (excluding customs inspection)

United States
Express Shipping (from €40)
2-4 working days

Home delivery is intended to be at street level and will be carried out, unless otherwise indicated, from Monday to Friday during normal office hours (from 9 am to 6 pm), excluding national holidays. The courier will make two delivery attempts and, in the event of non-receipt, will leave the package at its own premises. Delivery times are purely indicative and may vary.

The order is processed and handed over to the courier on working days from Monday to Friday (excluding holidays). Orders are normally processed on the first working day after the order and in any case within 5 working days from the order being taken charge of (in cases of seasonal peaks in orders). For deliveries to countries outside the EEC, customs clearance procedures may cause delays beyond the original delivery estimates.

You can make a return within 14 days of delivery . Returns are free from Italy, while from abroad the costs are paid by the customer. We do not accept returns for perishable products (e.g. food), personalized items and gift cards .

In case of damage during transportation , we offer free replacement or refund . For more details, please see the Returns and Refunds section on the FAQ page.